Meet Our Team


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Derek & PAUline bignell  

Pauline started her mortgage broking journey at Aussie Home Loans in 2004 and Derek joined her in 2006, by this time Pauline had established herself as a Senior Mortgage Advisor and in 2007 felt the time was right to open her own business, The Mortgage Gallery Mornington Peninsula was established. In 2010 they decided to leave franchising behind and the doors of We Know Loans were opened.   

Pauline and Derek are local and have lived in the Frankston and Mornington Peninsula area most of their lives. Pauline and her husband and business partner Derek have two adult children and both are actively involved with the local community.

For many years Pauline was involved in Soroptimist International of the Mornington Peninsula and the Westernport Chamber of Commerce and Industry, the Peninsula “Women in Business” forum, and as a volunteer for “Beyond Disability Inc” and Care Plus Charity Store.  She is currently on the committee of Business Networking International for the Mornington Chapter.  When the children were young she was a cub leader at 1st Somerville Scout Group, a member of the parents’ committee at both Tyabb Primary School and Padua College, and ex president of Tyabb Pre-School.

Derek currently plays cricket for Somerville Cricket Club where he is a past Vice President and committee member and has played over 300 club games with We Know Loans a proud sponsor of the club. He is a past Secretary and Vice President for Somerville Tennis Club and he has been a member of Tyabb Baseball Club. As a young man he had many years of involvement with the Mornington Soccer Club. He enjoys playing the occasional game of golf.

Pauline and Derek both hold the Certificate IV and Diplomas in Banking and Finance and are accredited with the Mortgage and Finance Association of Australia (MFAA) and are members of the Credit Ombudsman Service Limited. Pauline has also completed further training and is an accredited Commercial broker as well as having SEQUAL accreditation as a reverse mortgage consultant. Both are accredited for equipment and vehicle finance

All of Pauline’s and Derek’s clients are assured of friendly, reliable, ethical and trustworthy service at all times and both strive to provide outstanding financial solutions for all of their clients.